Who We Are and What This Policy Covers

orohativoihero operates as an educational platform focused on financial analysis fundamentals. We're based in Newcastle, New South Wales, and we take your privacy seriously. This policy explains how we collect, use, and protect information when you interact with our website, educational programs, or contact our team.

When we say "personal information," we mean any data that can identify you as an individual. This includes obvious things like your name and email, but also extends to IP addresses, learning preferences, and patterns of how you use our educational materials.

Information We Collect and How

We gather information in several ways, and we want you to understand exactly what we're collecting:

We also collect technical information automatically when you visit our website. This includes your IP address, browser type, pages you visit, and how long you spend on different sections. We use this to understand which educational resources are most helpful and to improve our website's performance.

How We Use Your Information

Your information helps us provide better educational services and communicate effectively with you. Here's specifically what we do with different types of information:

• Respond to your questions about financial analysis education and our programs
• Send information about upcoming courses, workshops, or educational resources that match your interests
• Improve our website content based on what sections people find most useful
• Ensure our website works properly on different devices and browsers
• Protect against spam, fraud, and other security issues
• Comply with Australian privacy laws and educational standards

We don't use your information for automated decision-making or profiling. Every communication you receive from us can be traced back to a real person who made the decision to send it based on your expressed interests or inquiries.

Sharing Your Information

We're pretty careful about who we share your information with. In most cases, your personal details stay with our team. However, there are a few specific situations where we might share information:

If we ever need to share information for legal reasons – such as complying with a court order or investigating potential fraud – we'll do so only to the extent required by Australian law. We'd also notify you about such requests unless legally prohibited from doing so.

We don't sell your personal information to third parties, and we don't allow advertising companies to track you through our website for marketing purposes.

Your Rights and Choices

Under Australian privacy law, you have several important rights regarding your personal information. Here's what you can do and how to do it:

• Access your information: You can request a copy of all personal information we hold about you
• Correct inaccuracies: If any information we have is wrong or outdated, we'll fix it promptly
• Delete your data: You can ask us to delete your personal information, with some exceptions for legal or legitimate business purposes
• Restrict processing: You can ask us to limit how we use your information in certain circumstances
• Data portability: You can request your information in a format that allows you to transfer it elsewhere
• Object to marketing: You can opt out of marketing communications at any time

To exercise any of these rights, just email us at contact@orohativoihero.com or call us at +61400274325. We'll respond within 30 days and won't charge you for reasonable requests. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

How We Protect Your Information

We take data security seriously and use multiple layers of protection to keep your information safe. Our website uses SSL encryption for all data transmission, which means information sent between your browser and our servers is scrambled and can't be intercepted by third parties.

We store your information on secure servers located in Australia, with access restricted to authorized team members who need it for their work. Our staff receive regular training on privacy and security practices, and we review our security measures regularly to ensure they meet current standards.

How Long We Keep Your Information

We don't keep your information forever. How long we retain different types of data depends on why we collected it and any legal requirements:

• Contact inquiries and general correspondence: 3 years from last contact
• Program applications and educational records: 7 years to comply with educational standards
• Marketing preferences and communication history: Until you ask us to delete it or 5 years of inactivity
• Website analytics data: 2 years in aggregated, non-identifiable form
• Financial transaction records: 7 years as required by Australian tax law

We review stored information annually and delete anything we no longer need. If you request deletion of your information, we'll remove it within 30 days unless there's a legal reason to keep it longer.

International Data Transfers

Your information is primarily stored and processed within Australia. However, some of the technology services we use have servers in other countries, particularly the United States and European Union.

When information is transferred internationally, we ensure these transfers comply with Australian privacy law. This means we only use service providers who have adequate data protection measures and who are bound by contracts that protect your information to Australian standards.

Changes to This Privacy Policy

We review this privacy policy regularly and update it when necessary to reflect changes in our practices or legal requirements. If we make significant changes that affect how we handle your information, we'll notify you by email and post the updated policy on our website.

Minor updates, such as clarifying existing practices or updating contact details, will be posted on our website with a note about when the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your information.